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Services

What is ArtICases

ArtICases is an online destination based in Singapore that tells stories behind interesting designs, curated across across fashion, home and art. Browse and buy from  ArtICases, designed to take phone cases on the journey of an object from ideas to an art piece.

What does ArtICases sell?

ArtICases sells premium phone cases that may be limited editions or one-of-a-kind that range from fashion, accessories, textures to art work.

How can I trust buying on ArtICases?

We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. When you purchase an item on ArtICases, we make sure your item is 100% inspected before dispatching it to you. We stand behind every purchase made on ArtICases so that you can buy with confidence.

Buying

What forms of payment does ArtICases accept?

We are accepting payment with Visa, Mastercard & American Express. All credit cards used for payment must have a valid billing address.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.

For your own safety we do not save any payment information. Payments are made directly through Stripe—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.

Shipping & Return

What are the items refundable?

When the items delivered to you is found to be damaged or wrong, then only you are eligible for a refund. For refunds, you can email us at articases@gmail.com for more information.

In case of any concerns, please reach out to contact us.

How much will the delivery cost me?

We offer free mailing for all orders purchased in Singapore.

If you are purchasing out of Singapore, please email us at articases@gmail.com for more information.

How long does it take normally for an order to arrive?

Upon confirming payment from the customers, we will ensure that the item is packed and mailed to your mailbox within 3 to 4 working days.

For orders based in Singapore, it will be mailed via Singpost normal mail.

For orders based outside of Singapore, the delivery time depends on the distance between you and Singapore.

The seller can select 4, 7,14 or 21 days for shipping and handling times. It will vary depending on the item as handcrafted goods may take more time to create and ship.

Privacy & Policy

Information Collected or Received

Artday may collect personally identifiable information, such as your name. Artday may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by Artday. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Artday website.

Collection and use of personal information

Artday collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.

 

Artday uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, Artday news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.

Use of Cookies

The Artday uses cookie to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

 

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Artday services or websites you visit.

Children Under Thirteen

Artday does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.